Back to Legal Documents
Last Updated: November 29, 2025
Introduction
Welcome to Canada Pass. We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Canadian Citizenship Test preparation app.
Information We Collect
Information You Provide
- Purchase Information: When you make in-app purchases, transaction details are processed through Google Play Store and RevenueCat. We do not store your payment card information.
- User Preferences: Language settings, quiz preferences, and app settings you configure.
Automatically Collected Information
- Usage Data: Information about how you use the app, including quiz performance, study progress, categories selected, and time spent in the app.
- Device Information: Device type, operating system version, unique device identifiers, mobile network information.
- Analytics Data: App performance metrics, crash reports, and usage statistics collected through Firebase Analytics and Firebase Crashlytics.
- Performance Data: App loading times, screen rendering performance, and network request metrics collected through Firebase Performance Monitoring.
How We Use Your Information
We use the information we collect to:
1. Provide and Maintain the Service
- Deliver quiz content and track your learning progress
- Manage your subscription status and premium features
2. Improve User Experience
- Analyze usage patterns to improve app features
- Identify and fix technical issues and bugs
- Optimize app performance and loading times
3. Communicate With You
- Send important updates about the app
- Respond to your inquiries and support requests
- Notify you about subscription renewals or changes
4. Analytics and Research
- Understand how users interact with the app
- Generate aggregate statistics about app usage
- Improve our educational content and quiz questions
Third-Party Services
We use the following third-party services that may collect information:
Firebase (Google)
- Firebase Analytics: Tracks app usage and user behavior
- Firebase Crashlytics: Collects crash reports and error logs
- Firebase Performance Monitoring: Monitors app performance metrics
- Privacy Policy: https://firebase.google.com/support/privacy
RevenueCat
- Purpose: Manages in-app subscriptions and purchase verification
- Data Collected: Subscription status, purchase history, device identifiers
- Privacy Policy: https://www.revenuecat.com/privacy
Google Play Services
Google AdMob
- Purpose: Displaying advertisements to support the free version of the app
- Data Collected: Device identifiers, location data (if granted), app usage data, and advertising ID (AD_ID)
- Privacy Policy: https://policies.google.com/technologies/ads
Data Storage and Security
Data Storage
- We do not store your personal data on our servers
- All quiz progress and app preferences are stored locally on your device
- All payment processing is handled securely by Google Play Store and RevenueCat
- Third-party services (Firebase, RevenueCat) may retain data according to their own retention policies
Data Retention
- Local device data: Retained until you uninstall the app or clear app data
- Analytics and crash reports: Retained by Firebase according to their retention policies (typically 60-90 days)
- Subscription data: Managed by RevenueCat and Google Play Store according to their retention policies
Your Privacy Rights
Depending on your location, you may have the following rights:
General Rights
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-out: Disable analytics and crash reporting in app settings
- Data Portability: Request your data in a portable format
GDPR Rights (European Union)
If you are located in the EU/EEA, you have additional rights under GDPR:
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
CCPA Rights (California)
If you are a California resident, you have rights under CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
Note: We do not sell your personal information to third parties.
Privacy Controls
You can control your privacy settings within the app:
Analytics and Tracking
- Open the app Settings
- Navigate to Privacy Settings
- Toggle individual services:
- Firebase Analytics
- Firebase Crashlytics
- Firebase Performance Monitoring
Note: Disabling these services may limit our ability to improve the app and provide support.
Data Deletion
To delete your local app data:
- Open app Settings
- Select Privacy Settings
- Choose Clear All Data
- Confirm deletion
Alternatively, you can uninstall the app to remove all local data, or contact us at: cristal.dev.house@gmail.com
Children's Privacy
Canada Pass is intended for users preparing for Canadian citizenship, typically adults 18 years or older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at cristal.dev.house@gmail.com.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Updating the "Last Updated" date at the top of this policy
- Posting a notice in the app
- Sending you an email notification (for material changes)
Your continued use of the app after changes indicates acceptance of the updated policy.
Legal Compliance
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
- Google Play Store policies
- Apple App Store policies (for future iOS release)
Consent
By using Canada Pass, you consent to:
- Collection and use of information as described in this Privacy Policy
- Transfer of your information to third-party service providers as outlined above
- Processing of your data for analytics and app improvement purposes
You can withdraw consent at any time by:
- Disabling analytics in app settings
- Deleting your account
- Uninstalling the app
Canada Pass
Making Canadian Citizenship Preparation Accessible to Everyone
This privacy policy is effective as of November 29, 2025